Terms & Conditions


Terms & Conditions for Cotfer SA

1. Overview

The present general terms and conditions of Cotfer SA Geneva applies to all our existing offers, written or oral as well as the orders passed by ourselves.


2. Orders

A minimum of CHF 100.00 is requested per order. Orders can be submitted through our representatives, in writing, by telephone, by fax, via e-mail and/ or through our website www.cotfer.ch. We will not grant any other terms and conditions from client unless they have been accepted by us explicitly.


3. Prices

Our prices do not include V.A.T
We reserve the right to change our prices without prior notice.


4. Delivery and product selection

While we make every effort to satisfy our customer’s requirements, we make no guarantee of delivery and product selection. We decline all responsibility in cases of damages, delays in delivery and/or of production of goods, as a result of strikes (whether at production factories, while in transit through our transport companies at borders, etc.) and/or in circumstances beyond our control (major roads blocked by bad weather conditions).


5. Shipping Fees (within Switzerland)

Orders of CHF 500.00 or more will be shipped at no charge. All other orders (CHF 499.99 or less) will incur a CHF 10.00 charge


6. Shipping/delivery responsibilities / claims / returned goods

Client assumes all shipping/delivery responsibilities. Damages sustained during shipment/delivery must be reported to Cotfer SA immediately. No compensation will be granted without a verification report from the shipping/delivery company. All claims must be submitted no later than three (3) business days after deliver.


7. Invoicing / payment

Invoices will be addressed to the client.
Our invoices are payable net 30 day
Our bank details are as follows :
Crédit Suisse, 1211 Genève 70, account no. : 176450-01
UBS, 1211 Genève 2, account no. : 240-116278.01V
CCP, 12-289-1
The delivered merchandise remains our property until a final settlement of payment.


Geneva, August 2018